Updated on: November 2025
plastichubs.com is operated by Plastichubs. Throughout the website, references to “we”, “us” and “our” all refer to Plastichubs. Plastichubs is composed of different legal entities, including Plastichubs, plastichubs.com, and Shenzhen XMAKE Technology Co., Ltd. These terms are issued on behalf of these companies and their affiliates.
Before accessing or using Plastichubs, please read the details of the service terms carefully. Plastichubs provides all the information, tools, and services to you (user), provided that you have accepted all the terms and conditions described here, policies and notices.
Plastichubs reserves the right to amend, add or delete part of the “Terms & Conditions” at any time. You can view the latest version of the terms of use on this page at any time, and you are responsible for understanding the latest terms and conditions. If you continue to use this website after the latest version is released, it means that you accept and agree to the changed content.
You can visit https://www.plastichubs.com at any time and choose an online quotation; you can also send order requirements by email (24-hour online service mailbox: cs@plastichubs.com). Plastichubs will get in touch with you at no time.
For clarity, the following terms used throughout these Terms & Conditions shall have the meanings set forth below:
These definitions provide a consistent framework for interpreting these Terms and ensure mutual understanding between PlasticHubs and all Users.
Access to and use of plastichubs.com is permitted only for lawful purposes and in accordance with these Terms. By using this website, you represent that you are legally capable of entering into binding agreements and, if applicable, that you are authorized to act on behalf of the business or entity you represent.
Users are prohibited from engaging in any activity that could harm, disrupt, or interfere with the website, its services, or the experience of other users. Prohibited activities include, but are not limited to: unauthorized access, attempts to circumvent security measures, transmitting harmful software or malware, data scraping without consent, or any use in violation of applicable laws and regulations.
Certain areas of the website may require account registration or the submission of specific information. Users are responsible for maintaining the confidentiality of account credentials and are fully responsible for all activity that occurs under their accounts. Users must promptly notify PlasticHubs of any unauthorized use of their account or any security breaches.
PlasticHubs reserves the right to suspend, restrict, or terminate access to the website or services at its discretion, including in cases of suspected violations of these Terms, unlawful activity, or other behavior deemed detrimental to the website, its Users, or its operations.
plastichubs.com provides specialized manufacturing solutions, including CNC machining, rapid prototyping, and related services (collectively, the “Services”). While we strive to ensure accuracy in all descriptions, specifications, images, and related content, Users acknowledge that slight variations in materials, dimensions, colors, or finishes may occur and that such variations do not constitute defects.
PlasticHubs reserves the right to modify, update, or discontinue any product or service at any time without prior notice. While we endeavor to provide uninterrupted access and availability, Users understand that technical issues, maintenance, or operational requirements may result in temporary service limitations.
Any orders, quotations, or requests submitted through plastichubs.com are subject to review and acceptance by PlasticHubs. Acceptance of an Order occurs only when a confirmation is sent to the User, at which point a binding agreement is formed. We retain the right to reject any Order at our discretion, including situations where specifications are impractical, unsafe, or outside our operational capabilities.
Users may place orders or request quotations for Services through plastichubs.com. All Orders are subject to review and confirmation by PlasticHubs. Acceptance occurs only when a confirmation is sent to the User, forming a binding agreement.
Payment Terms:
Order Modifications and Cancellation:
By placing an Order, Users agree to provide accurate and complete information and to fulfill their payment obligations as outlined above.
PlasticHubs aims to provide timely and reliable delivery of all orders placed through plastichubs.com. While we strive to meet estimated timelines, delivery dates are indicative and may vary due to factors such as production schedules, shipping carrier delays, or customs procedures for international shipments. Users are responsible for ensuring that shipping addresses and contact information are accurate to facilitate smooth delivery. Key points regarding shipping and risk:
a. Title and risk of loss transfer to the User once products are delivered to the designated carrier or shipping address.
b. Users should inspect shipments immediately upon receipt and report any damage, shortages, or discrepancies promptly.
c. For international orders, Users are responsible for compliance with all import/export regulations, taxes, duties, and fees. PlasticHubs is not liable for delays or additional costs arising from customs inspections or other factors beyond our control.
All content, materials, and intellectual property available on plastichubs.com, including but not limited to text, graphics, logos, images, videos, designs, and software, are the exclusive property of PlasticHubs or its licensors and are protected by applicable intellectual property laws. Users are granted a limited, non-exclusive, and non-transferable license to access and use the website for personal or business purposes strictly in accordance with these Terms.
Users may not reproduce, modify, distribute, transmit, display, perform, or create derivative works from any content on the website without prior written permission from PlasticHubs. Unauthorized use of intellectual property may result in legal action, including claims for damages. All trademarks, service marks, and trade names displayed on the website are the property of their respective owners and may not be used without proper authorization.
This section ensures that PlasticHubs maintains full ownership and control over its intellectual property while providing Users with a clear understanding of the permitted use of website content.
Users may submit content to plastichubs.com, including designs, specifications, feedback, or other materials (“User Content”). By submitting User Content, you grant PlasticHubs a worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, modify, distribute, and display such content solely for the purpose of providing services, improving operations, or developing new products and solutions.
Users represent and warrant that any submitted content does not infringe the rights of third parties, including intellectual property, privacy, or confidentiality rights, and that they have obtained all necessary permissions to share such content. PlasticHubs reserves the right, but is not obligated, to review, remove, or reject any User Content that violates these Terms or is deemed inappropriate, offensive, or unlawful.
Feedback, suggestions, or ideas provided to PlasticHubs regarding our website, products, or services become the property of PlasticHubs. Users acknowledge that we may freely use such feedback without restriction or compensation, and that no confidential or proprietary relationship is created through submission.
plastichubs.com and all services provided by PlasticHubs are offered “as is” and “as available,” without any representations or warranties of any kind, whether express or implied. To the fullest extent permitted by law, PlasticHubs disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of content. While we strive for reliability, we do not guarantee that the website will be uninterrupted, error-free, or free from security risks.
In no event shall PlasticHubs, its affiliates, partners, or employees be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to the use of, or inability to use, the website or our services. This includes, but is not limited to, damages for loss of profits, data, business opportunities, or any other intangible losses, even if we have been advised of the possibility of such damages.
Users acknowledge and agree that their use of plastichubs.com and the Services is at their own risk. Certain jurisdictions may not allow the exclusion or limitation of liability for consequential or incidental damages, so some limitations in this section may not apply to all Users.
Users agree to indemnify, defend, and hold harmless PlasticHubs, its affiliates, officers, employees, and partners from and against any and all claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or related to their use of plastichubs.com, submission of User Content, violation of these Terms, or infringement of any third-party rights. This obligation applies to any act or omission by the User that results in claims or disputes with other parties.
PlasticHubs reserves the right to assume the exclusive defense and control of any matter subject to indemnification, and the User agrees to cooperate fully with PlasticHubs in asserting any available defenses. This section ensures that Users are responsible for their actions and interactions on the website, while allowing PlasticHubs to manage risks associated with third-party claims.
The collection, use, and protection of personal information on plastichubs.com are governed by our Privacy Policy, which forms an integral part of these Terms. Users acknowledge and agree to the practices outlined in the Privacy Policy, including the collection of personal and non-personal data, use of cookies and tracking technologies, and processing of information in accordance with applicable laws such as GDPR, CCPA, and other relevant regulations.
By using the website or services, Users consent to the collection, storage, and use of their data as described in the Privacy Policy. Users are encouraged to review the Privacy Policy regularly to understand how their information is handled and to exercise their rights regarding access, correction, deletion, or limitation of processing where applicable under local laws.
plastichubs.com may contain links to third-party websites, services, or resources for informational or convenience purposes. These links are provided solely as a reference and do not constitute an endorsement, sponsorship, or recommendation by PlasticHubs.
PlasticHubs does not control, operate, or monitor third-party websites and is not responsible for their content, accuracy, availability, or practices, including their privacy and security measures. Users access any linked websites at their own risk, and it is their responsibility to review and comply with the terms, policies, and regulations of any third-party platform.
These Terms and Conditions shall be governed by and construed in accordance with the laws of China. Any disputes or controversies arising from the operation of this website shall first be resolved through friendly negotiations. Should such negotiations fail, either party may submit the dispute to the Shenzhen Court of International Arbitration (SCIA) for arbitration in Shenzhen in accordance with the SCIA’s arbitration rules in effect at the time. The language of the arbitration shall be English. The arbitral award shall be final and binding upon both parties.
PlasticHubs reserves the right to update, modify, or revise these Terms and Conditions at any time without prior notice. Changes may be made to reflect legal requirements, operational updates, or improvements in website functionality and services.
Users are responsible for reviewing these Terms periodically. Continued access to or use of plastichubs.com after any modifications constitutes acceptance of the revised Terms. If a User does not agree with the updated Terms, they must cease using the website and its services immediately.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect. The invalidity of one provision shall not affect the enforceability of any other provision.
Failure by PlasticHubs to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be made explicitly in writing and shall apply only to the specific instance stated.
For questions, concerns, or requests regarding these Terms and Conditions, users may contact PlasticHubs directly through the following channels:
Email: cs@plastichubs.com
Website Contact Form: Available at plastichubs.com/contact-us
Mailing Address: PlasticHubs, Building A, Jinsheng Finance Building, No. 217 Nanhuan Road, Bao’an District.
PlasticHubs will make reasonable efforts to respond to inquiries promptly and provide assistance regarding the interpretation, application, or enforcement of these Terms.
